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An introduction into the PEOPLE aspects of designing a business

The successful implementation of an architecture plan or blueprint is often challenged not in the efficacy of the design elements of the architecture, but in its implementation by people in business operations. Transformation programs will often struggle as a consequence of the failure to consider the issues impacting and the role of people in supporting the target operating state of the architecture once implemented, it is therefore imperative that when architects innovate, model, and design to solve business problems, that they equally consider the people dimension. Capability-based planning is incomplete unless we address the optimum mix of people, processes, and tools to drive out the target outcome of that capability. This presentation will look at a case study from within the Australian market in which Business Capability Based Planning was applied to assess people's capabilities and organization preparedness to support a target business model. It will also discuss some of the more effective people levers that can be applied to deliver more impactful and long-lasting architectural change.